Support Policy Page

support policy

Since 2015, it has been committed to providing unique fashion products to consumers around the world. Always keeping popular opinion at its core, we have developed close relationships with clients who are passionate about fashion, aesthetics and lifestyle.

Since its inception, Shopee has been spreading influence and a happy lifestyle globally.

We launch over 1,000 new products every week, so you can buy the latest models at great prices. We make fashion accessible and exciting, helping people around the world own the merchandise of their dreams.

We guarantee customer service

Any worries? Our 24/7 customer service is here to help you. You can easily find our friendly client advisors via Facebook live chat, Twitter, Instagram, email or phone.

more secure checkout

Safety comes first! Make sure all Shopee customers have a safe online shopping experience and shop with confidence.

fast delivery

Cooperating with internationally renowned logistics operators, we provide different shipping options to meet the needs of each customer.

easy returns

We strive to provide the best shopping experience possible. If you are not completely satisfied with your order, we will fix it or refund your purchase.